Frequently Asked Questions
Our friendly and knowledgeable staff at Excel Custom Decks are ready, and waiting to answer your most frequently asked questions. If you do not find the answers you are looking for, please contact us for more information.
Above all, we value our relationships with customers. We believe in promises kept. With superior products and quality craftsmanship, we build custom decks based on your specific design and budget.
Yes. Excel Custom Decks has a dwelling contractor certification issued through the Wisconsin Department of Safety and Professional Services. Our company is also bonded and insured.
We are located in Milwaukee County and build decks in Southeastern Wisconsin. Our construction company serves residential and commercial customers in the counties of Waukesha, Racine, Kenosha, Milwaukee, Walworth, Washington, and Ozaukee.
If your deck needs major repairs, we recommend an entire rebuild with our services. We do not do small maintenance repairs for decks or offer washing/staining services.
We will email, call, or text you to discuss your project in detail. Then, we will schedule a good time to meet in person and provide you with a free, written estimate. Next, we will help you design the deck and outdoor living space of your dreams.
The timeline for custom deck building varies, based on the deck’s size, design, and various other construction factors. Once you approve the project, we schedule construction. A project takes several months from planning to completion, but the average build time is one week.
No. Although the dimensions of your deck can help us determine a potential range of pricing, other variables such as stairs, material type, and total height will influence the price of your deck. Click here to see our completed projects and their price ranges.
We offer creative financing options and accept all major credit cards. We provide fair and accurate estimates with no hidden costs.
We offer a standard lifetime labor warranty on every composite deck we build. Most of our products carry a lifetime or non-prorated warranty.
Typically, all of our carpenters are exclusively our employees. However, we will use subcontractors for specialty trades such as electricity, plumbing, HVAC, and footings.
No. We pull all permits for the work we will perform.
Design Questions
Yes. After thouroughly discussing the details of the structure you want built, we can create a 3D drawing for you so you can visualize your project before it is even constructed.
The possibilities are endless. We take the time to listen to our customers before developing a deck design that fulfills their expectations. Together we agree upon a deck design that fits your lifestyle and budget. We carefully consider a deck’s size, functionality, aesthetics, installation, and additional options.
We use the highest quality and most innovative products on the market. Many options are available, including environmentally friendly, long-lasting MoistureShield decking and accessories, Deckorators decking & railing, TimberTech AZEK decking, Westbury Railings, Regal ideas railings, in-lite lighting, and QE Inside-Out underdecking.
To find out more about our suppliers, click here.
Yes. Although we recommend composite material for deck building since it is longer-lasting, we will work with the highest-quality wood materials at your request, such as Ipe decking.
Composite decks are low-maintenance, long-lasting, and are less prone to splinters.
Composite decking is more expensive to manufacture. Over time, however, the maintenance, repair and/or replacement costs associated with wood outweigh the initial investment in composite decking material.
Yes, but we will need to assess the frame and foundation to determine if it is secure and strong enough to install new decking and rails to it. As NADRA Certified Deck Inspectors, you can trust us to thoroughly evaluate your frame.
We offer creative financing options and accept all major credit cards. We provide fair and accurate estimates with no hidden costs.
We offer a standard lifetime labor warranty on every composite deck we build. Most of our products carry a lifetime or non-prorated warranty.
Typically, all of our carpenters are exclusively our employees. However, we will use subcontractors for specialty trades such as electricity, plumbing, HVAC, and footings.
No. We pull all permits for the work we will perform.
By ordering an installation by Excel Custom Decks, you can be sure that the materials and installation will be high-quality. We always strive to make our service better and better, so we pay close attention to details in our work.
- 24/7 support for regular customers
- All masters are qualified and have diplomas
- We use only the highest quality materials
- Wide range of interior design collections
- Extended warranty for work and all products
- Free consultation and delivery of materials
